Now, her agency, 9ato Entertainment, passed a statement on March 5, explaining what really happened. “There was a very large crowd gathered at the Paris event. The staff on site were expressing concern over potential for safety accidents, so everyone was tense and showing caution. Of course there were Korean people present, but there were also locals, so communication was not smooth. All of the staff on site were yelling for everyone to be careful and listen to the staff in order for the event to be carried out smoothly with safety as the top priority,” the statement read.