The Claim Settlement Ratio, or CSR, denotes the overall count of claims successfully resolved by an insurance provider, expressed as a percentage of the total claims submitted. For instance, if you go on the website of Edelweiss Tokio Life Insurance, you will see that their CSR is 99.20%. It signifies that Edelweiss Tokio Life Insurance duly honoured approximately 99 out of every 100 filed claims. This claim settlement ratio serves as a yardstick for gauging the integrity of an insurance company. It can offer insights into the likelihood of your insurance claim being settled; a higher life insurance claim settlement ratio implies a greater probability of your claim being honoured. IRDAI release the CSR of Insurers every year, so make sure to check the latest number online before choosing the insurer.