In an era where understanding customer experience is pivotal to success, LazyMonkey emerges as a revolutionary tool, not just confined to hospitals and malls but extending its services to universities, resorts, public services, and large franchises - essentially, any venue experiencing significant footfall. This innovative system, for Private & Public Enterprises, is redefining the landscape of feedback management by offering a multifaceted solution to gather, analyze, and act upon customer feedback in real time.