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Microsoft Global Outage Again; Company Says Aware Of Issues, Apologises To Users

The company has said that it is aware of the issues faced by the users, adding that it is working towards resolving the matter.

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Another global outage hit tech giant Microsoft on Tuesday, with several users reporting issues with their systems. The company has said that it is aware of the issues faced by the users, adding that it is working towards resolving the matter.

This comes less than two weeks after a global Microsoft outage wreaked havoc on users, disrupting flight services and bringing majority on the world on a massive halt. People were being given hand-written boarding passes at the airports, while users at work were left to stare at blue screens.

Taking to microblogging site X, Microsoft 365, shared a status updated and said, "We've applied mitigations and rerouted user requests to provide relief. We're monitoring the service to confirm resolution and further information can be found at https://status.cloud.microsoft or under MO842351 in the admin center."

It said that it is aware of the issues with the Microsoft cloud, asking users that, "Please view MO842351 in the admin center for more details about this incident." Notably, the tech giant has not provided an estimated time of the problem being resolved.

According to Down Detector -- an outage detecting platform -- 49 per cent of the users reported problems with the website, 29 per cent with server connection and 25 per cent with exchange.

Reportedly, Microsoft Azure -- the cloud computing platform behind many of the tech giant's services -- and Microsoft 365, which comprises of Microsoft Office and Outlook, were hit by the outage.

Microsoft's cloud systems Intune and Entra were also among those impacted. "It seems slightly surreal that we're expecting another serious outage of online services from Microsoft," computer security expert professor Alan Woodward was quoted as saying by BBC.

“The culprit appears to be network infrastructure but you would have hoped that with such important cloud-based systems there would not be a single point of failure. You’d expect Microsoft’s network infrastructure to be bomb-proof," he added.

USERS REACT

As the global outage hit Microsoft users once again, an X user said that Xbox Live, emails, Office 365 and cloud services all are down.

"This comes shortly after a massive computer crash in banks, airports hospitals and more. Yet another reminder to reject the cashless society."

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Meanwhile, some users seemed to be enjoying the outage, once again!

"Another Microsoft outage at work 🥳 God is SO good!" wrote another user.

While another user said, "Are we going to pretend there wasn't another @microsoft outage?"

DELTA AIR LINES TO SEEK DAMAGES FOR PREVIOUS OUTAGE

Amid chaos over the second outage, it has been reported that Delta Air Lines has hired renowned attorney David Boies to seek damages from Microsoft and CrowdStrike for the previous outage which led to the cancellation of thousands of flights.

CrowdStrike's shares fell over 8 per cent after the report of Delta Air Lines looking to seek damages got out, Reuters reported.

The cyber outage on July 19 had led to more than 2,200 flight cancellations and since then, Delta has cancelled over 6,000 flights so far.

CrowdStrike's "Falcon Sensor" software had triggered the Microsoft Windows crash, displaying blue screen, also known as 'Blue Screen of Death'.

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Although, no suit has been filed, Delta plans to seek compensation from both the parties, given that it suffered a loss of an estimated $350 to $500 million.

According to a CNBC report, Boeis is known for representing the United States government in its landmark case of anti-trust against Microsoft.

Boeis is also a known name in helping the US government win a decision that overturned California's ban on gay marriage, the report added.

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