This and more such heart-warming stories have been the result of awareness generated by Pria, a Delhi-based NGO started in 1982 by Rajesh Tandon, an IIT-IIM graduate. The idea was to enhance grassroots participation on governance and development issues. Pria’s mandate focuses on strengthening the individual by making it known what should be rightfully his or hers and encouraging people to hold public representatives accountable if they fail to deliver. This task includes simplifying official legalese and publishing them in brochures, such as the one on the Right to Information Act, and spreading awareness on various issues through community volunteers. The NGO’s intervention has helped 62-year-old Misri Devi file an RTI petition to find out why she’d been missing out on benefits meant for senior citizens and correct that error.