The Department of Social Security and Empowerment of Persons with Disabilities (SSEPD) of the Odisha government works for the overall development of persons with disabilities, providing them with social security pensions through specially designed schemes and programmes. The department along with UNFPA has launched a unique initiative called the Disability Innovation and Experience Lab (DIEL) to employ technology for transformation, which is aligned with the government’s 5T initiative which stands for Teamwork, Transparency, Technology, Time and Transformation to improve governance and ensure efficient delivery of public services. Excerpts from an interview with Sushil Kumar Lohani, the former principal secretary with additional charge of SSEPD, who is now principal secretary in the Department of Panchayati Raj & Drinking Water: