When a much-touted ease-of-business policy fails, even after a year, to fulfil its promise, it breeds helplessness and distress. J. James is not just worried for himself, but also for hundreds of small manufacturers in Coimbatore like him. The post-GST impact has wreaked havoc on small industrial units, resulting in widespread loss of business and jobs. James makes parts for companies that manufacture pumps, generators and motors. Since he sources his own raw material, he has been paying a GST of 18 per cent. Previously, he used to pay just 6 per cent VAT on his products.