Over the past week, the Kerala government has had to put out fires caused by Sprinklr. The cloud-based app “donated” to the state from March to September to augment its COVID-19 response helps with the collation and analysis of select data pertaining to pandemic management, including sensitive medical information on those at risk and under surveillance. But its terms of use, opposition parties contend, leaves the state vulnerable to leaks. Even as the LDF government claimed transparency by releasing a tranche of documents related to the Sprinklr collaboration, the Opposition has attempted to corner it by alleging a “huge data scam” to the tune of Rs 700 crore.