- Customers can book doorstep servicing online; online payment option is also available
- Hyundai technicians that will offer doorstep services will come on two-wheelers
- Technicians will be able to carry out minor repairs, apart from dry wash and car detailing
Hyundai Motor India Limited (HMIL) has introduced a new mobile service initiative called ‘Door-Step Advantage’ across the country. With the help of 500 two-wheelers, the ‘Door-Step Advantage’ service initiative covers more than 475 locations across India. It provides minor repairs, dry wash and car detailing at the location of your choice.
Hyundai’s rival carmaker in India -- Maruti Suzuki -- also offers mobile service under which technicians come to the owners on two-wheelers to undertake car repairs and maintenance.
Check out Hyundai’s official press release here: New Delhi, February 13, 2019: Hyundai Motor India Ltd, the country’s second largest car manufacturer and largest exporter since inception, has successfully strengthened the ‘Door-Step Advantage’ initiative to more than 475 locations across India using over 500 two-wheelers. To realize Hyundai’s after-sales service motto of ‘Right Here, Right Care’ – this initiative will further assure customer Happy Life by providing best customer support.
Speaking about the success of this innovative initiative, Mr. S. Punnaivanam, VP - National Service, Hyundai Motor India Ltd. said, “Hyundai is a caring brand and as a lifetime partner and beyond, Hyundai has always emphasized on best service support for its customers. The Door-Step Advantage makes the entire service experience fast, seamless & hassle-free strengthening customer trust.”
‘Door Step Advantage’ emphasizes on providing customer support for minor repairs, Dry Wash and Car Detailing (such as Exterior and Interior beautifications) at the location of their choice. Customers can also avail of this convenience through online booking & payment. Such customer centric approach has helped Hyundai Motor India to retain J D Power CSI No. 1 Rank for two consecutive years, 2017 and 2018, amongst Mass Market Brands.
Source: cardekho.com
