A division bench of Chief Justice Dipankar Datta and Justice V G Bisht said this was an essential issue as not everybody can go to prison to visit an inmate. "This is an important matter. Not everybody can go to prison...Why can't the video and voice call facilities be allowed?" Chief Justice Datta asked. The court directed Additional Public Prosecutor A R Patil to take instructions from the government and posted the matter for further hearing on May 4.
The petition, filed by NGO 'People's Union for Civil Liberties', claimed the facility of voice and video calls for prison inmates was arbitrarily and abruptly stopped in 2021. As per the plea, amidst the COVID-19 pandemic in July 2020, jails had started voice and video call facilities for inmates. The petition claimed that as per the Model Prison Manual issued in 2016, the superintendent of each jail has to allow prisoners to use telephones and electronic communications on payment to contact their family members and lawyers.
The petition sought that the government's decision to stop voice and video call facilities be quashed and set aside as it violated the fundamental rights of the inmates. The plea said that the decision to stop voice and video call facilities and allow only physical meetings imposed unnecessary hardships on the inmates' family members and legal representatives. The petition also noted that the voice and video calls are convenient for the inmates lodged in prisons outside their residence.