The city police ranked first in Maharashtra by clocking a response time of 4.20 minutes to distress calls in October, the city police commissioner said on Wednesday.
It also said the Thane police modernised the Maharashtra Emergency Response System (MERC) with 45 four-wheelers and 60 two-wheelers fitted with GPS.
"The response time to calls from citizens in distress in October stood at 4.20 minutes," an official release said.
The police control room on average receives 250 to 300 calls per day. A total of 8,175 calls were received in October, which were duly attended to.
The Emergency Response Support System (ERSS) is a pan-India single number (112) based emergency response system for citizens in emergencies.
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