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Sweet Pils
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  • Waiver of rental compensation because the phone was dead
  • Bank’s refusal to issue duplicate passbook when the original was lost by the bank’s own clerk
  • Offloading of confirmed ticket passengers by airlines due tooverbooking
  • A dry-cleaning shop that refused to pay liability after clothes were burnt in a fire
  • Non-availability of water in a reserved compartment. (Court ordered the Railways to pay Rs 10,000)
  • Advancing of departure time of a flight.
  • The five years taken for issuing a letter about reducing electricity load.
  • Cricket match in Ferozeshah Kotla stadium in New Delhi when people holding tickets worth Rs 2,000 were not given entry.
  • Repudiation of insurance claim by insurance firm on the grounds that the driver had obtained his licence through unofficial channels.
  • Telegraphic money not reaching payee because the post office forgot to supply address.
  • Railways’ responsibility for luggage stolen from reserved compartment.
  • Pepsi bottles that were purchased in June with the manufacturing date mentioned as July.
  • A mother had two fixed deposits for her two minor daughters. The deposits on maturity were debited against the debt of the father.
  • Compensation from the Railways for not providing reserved berths since a mob of political workers had usurped them.
  • A money order that took 1 year to reach the payee. Post-office ordered to pay compensation of Rs 2,000 for Rs 500 money order
  • Claim for accident benefits for a girl who died of snake bite. She had an ‘endowment assurance policy’
  • A Middle Income Group flat housing complex that said buyers should pay 16.5% interest on delay of instalment but offered only 5% interest in case of delay in delivery of flat
  • A peasant who didn’t get better yields after using a pesticide despite being promised so
  • Whether a consumer forum can question the pricing of a house
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