AppWatch: Complaint Registration App

Violation of motor vehicle rules is a serious issue, and addressing it requires judicious attention to the public’s complaints and reports. So, the ‘Complaint Registration App’ by the Directorate of Transport, Government of Goa, comes as a welcome step towards achieving this end. The app enables citizens to fill a digital form where they can lodge complaints against vehicle owners, and these directly reach the Directorate. This way, the app bypasses the tedious process of standing in queues and filling everything on paper. You can seamlessly address all woes against drivers, bus conductors, tourist taxis, auto rickshaws, and even private vehicles and motorcycles. You can also upload photographs, videos and documents as evidence. The Directorate then proceeds to address your complaints and guide you concerning subsequent recourse measures. The app has a plain, but not displeasing, blue interface, and is available for both Android and iOS smartphones.