I was sitting in the hospital ward, crying profusely and inconsolably. It was not just any ward, but the one meant for angioplasty for heart patients. My dad had been diagnosed with 95 per cent artery blockage. Dullness and scare all around me, I sat there contemplating, trying to make sense of what all this would hold in future for my dad. Will he be able to come through all this or…? In that moment of despair, I saw a tall, lean figure standing next to me. His body language exuded concern and sympathy for me as I cried uncontrollably. He waited patiently and then introduced himself as my dad’s consulting doctor — a heart specialist with great credentials, needless to say, in the most premier hospital of Delhi. I did not know what struck me, but I just looked up at him and it was like I could see deep down within his soul through his blank and tired eyes. Though this feeling was just for a fleeting moment, it stayed with me forever. After all, I was too preoccupied with my dad’s illness to be able to grasp anything deeper at that instant.