When the company was founded in 1897, wine merchant and restaurateur Berthold Kempinski was already committed to delivering exemplary customer service. His restaurants in Berlin were among the most popular in the city and when the company entered the hotel business, the Kempinski name already carried a reputation for excellence. Kempinski grew steadily over the next few decades, firstly in Germany with new hotels in Munich, Hamburg and Frankfurt, and then onward into key European destinations. In 1992, the company achieved several significant signings further afield and opened its first hotel in China, Kempinski Hotel Beijing Lufthansa Center. Since then, the company has grown rapidly in China, where its European heritage and reputation for first-class service and quality helped secure management agreements for some of the most iconic properties in the country, including two hotels at the recently opened Universal Beijing Resort.