Wheels of Change
With inclusive growth at the core,
Bridgestone India has been implementing sustainable projects for
vulnerable communities
Committed to its global mission of Serving Society with Superior Quality, the
tyre major is focused on changing the lives of people of its surrounding
communities. Bridgestone was founded by Shojiro Ishibashi in 1931and the company
is committed to support the realization of a sustainable society. “Bridgestone
is forever committed to improving how people move, live, work and play,” says
Parag Satpute, Managing Director.
With a goal of improving the living
standards of marginalised communities, initiatives related to better healthcare
and education, livelihood and growth have been rolled out pan-India. “The
programmes are designed to reduce social exclusion of the marginalised,
underprivileged people,” says Ranu Kulshrestha, Head CSR.
MOBILITY Mobility is
accessibility and sustainability is the road to a greener life. “Mobility is
the key to opportunities,” says Kulshrestha. Bridgestone India has given
hope to many, training and helping the physically challenged and supporting
women. Breaking gender stereotypes and giving women an equal opportunity in
unconventional careers is a focus area for the tyre company. “We support
women to become bread earners by training them for different careers like
cab drivers, last mile delivery personnel and two-wheeler mechanics,” says
Kulshrestha.
Bridgestone has been instrumental in upskilling the youth, men and women in
all ways, from imparting training related to tyres, HMV driving and
supporting vocational courses to giving motorised wheelchairs for easier
self-mobility
Project Samarthya:
Bridgestone facilitates employment opportunities for persons with
physical disability by ensuring smart and accessible mobility options such
as customised power-based wheelchairs. Besides the wheelchairs, the
organisation also connects them to industry experts for guidance and
mentoring.
For this, Bridgestone collaborated with Delhi-based NGO Yes! We Can. “The
motorised wheelchairs provided by Bridgestone are a game changer in giving
us equal opportunities to fulfil our aspirations,” say Samuel and Meena
Mani, founders of Yes! We Can. “My wife and I always wished that we could
offer people the choice to make a choice! By giving mobility to us with
these motorised wheelchairs, Bridgestone has played a major role in our
mission.” The couple was left physically challenged due to cerebral palsy
but their go-getter spirit has fought against all odds. “Disability should
not become a reason to live an isolated life.”
And they connected with 250 like-minded people for bringing colour into their lives. The NGO’s members were also supported by Bridgestone with motorised wheelchairs.
Disabled at the age of three, Heena can travel all alone from her home in Shastri Park, Delhi, thanks to the motorised wheelchair. She can board the Metro to meet her friends whenever she feels like.
For some, the disability is congenital. Nimmi Jain calls the motorised wheelchair she got in 2021 a milestone. She could move out of her home after 40 years and buy clothes of her choice. Young Pooja is a wheelchair model and finalist of Mr & Mrs Wheelchair India.
For all these people, the motorised wheelchairs represent a new way of life, giving them independence, freedom to move around, socialise with friends and also an ability to earn a livelihood. It makes them confident as well.
For financial independence, the NGO members are encouraged to bake and make handicraft décor items such as jute bags and folders. “Bridgestone suggested that we make corporate gift items and they will support us in marketing and popularising these items on social media,” shares Meenu.
For many women, driving is a dream. But Bridgestone India turned it into
reality and made this a career for these women, bringing in its wake
financial independence and emotional security.
The organisation partnered with Indore-based Samaan Society to train women
from 700 settlements in Indore as cab drivers and two-wheeler mechanics.
Rajendra Bandhu, lawyer and director of Samaan Society, says, “Bridgestone
has supported us in this first-of-its-kind initiative. As women drive social
change, our objective was to see the presence of women in every sector. Most
of these women, in the age group of 30-40 years, are not highly qualified.
Many have been subjected to domestic abuse and work as helpers or daily
wagers. When we conceived the idea of training women drivers, we approached
Bridgestone. And despite the disruption caused by the pandemic, women are
now working as cab drivers and auto mechanics.” After the training, an
all-women mechanic workshop started operating under the aegis of Yantrika in
Indore.
The driving course lasts from three to five months. Each batch consists of four women. Daily, four to five batches, that is 20 women are trained.
The women, who now sit confidently behind the steering wheel. are all smiles. Bhavana Joshi provides On-Call cab service to passengers in Indore. The 44-year-old mother of two has now found her identity. From a domestic help to an e-rickshaw driver, 35-year-old Seema Domane is all smiles for she now earns more and is praised by her passengers too.
Priyanka Singh is working as an instructor in Ocean Motors Maruti Driving School. As her love marriage turned sour, she became depressed. “I am 32 years old now and have been a single mother for the last 10 years. This driving course is hope for women facing domestic abuse. I came to know about this initiative via Facebook. And it’s all been worth the effort.”
Yantrika Service Centre in Pipliyahana, Indore, is run by six women. This all-women mechanic team repairs four to five scooters and bikes daily. There are two more centres in Palda and Mahinebhar, Indore. For 22-year-old Shivani Raghuvanshi, becoming an auto mechanic is a dream come true. “As my father is an auto mechanic, I loved nuts and bolts. However, my father and brother did not want me to take up this as a career. But my mother supported me,” she smiles at her newfound independence. Durga Meena lost her husband in 2020. She used to stitch clothes but the tailoring was not enough to meet the household expenses. “My father supported me and I trained as a mechanic. Now, I am happy to have a better income,” says the mother of two teens.
During the troubled days of the pandemic, Bridgestone also associated with Samaan to distribute food and ration to the women who are the sole bread earners for their families.
Promotes employability skills among youth and encourages them to adopt HMV driving as a skillful profession. These trained drivers promote road safety and help the country save precious lives and financial loss occurring due to road accidents. The 45-day residential programme at Institute of Driving, Training and Research (IDTR), Pune, includes soft skills and stress management sessions along with health and nutrition awareness. More than 1,100 people have been trained through this programme.
Tanaji Ramchandra Walunjkar, Senior Instructor, IDTR, Pune, says, “The training is focussed on understanding traffic regulations and safe driving habits in all conditions such as heavy rains, broken roads, fog. This makes the students employable for public transport duties, where lives of large groups of people travelling in commercial vehicles, are at stake.”
The course has proven beneficial in many ways. Income levels have gone up, and the people now radiate hope and confidence as they are informed about how to take care of their vehicle also.
It's not just men, women too have been empowered to take up this driving course. Puja Suresh Phadtara hails from Satara. Her father is a farmer and mother is a homemaker. The 26-year-old graduate aspires to join the Maharashtra Police as a driver, having completed the 3-month HMV driver's training.
Anil More drives an e-bus in Pune Mahanagar Parivahan Mahamandal Ltd. “After this training programme, my salary increased from Rs 15,000 to Rs 25,000. I have also understood about carbon emission and noise pollution-free buses.”
Tyre fitters are one of the integral sections
of the transport segment who ensure the transportation flow by repairing and
fitting. But unfortunately, they do not get any opportunity to learn new
techniques or skills to improve their income. This programme helps to impart
knowledge on latest technologies, mapped with latest tyre products such as
tubeless tyres.
Through this unique programme, Bridgestone India has brought skilling and
certification into the highly unorganized sector of tyre repairing and tyre
fitting. The trainees are certified by the Rubber, Chemical, and Petrochemical
Skill Development Council (RCPSDC).
For 29-year-old Ankesh Gaikwad, the training has been a game changer. During the lockdown, this Pune resident lost his job in the garment industry. “A friend suggested that I undergo this training. I could avail a loan and set up an organised shop,’’ he says happily, as he now sees a better future. There are plans to connect the students to government schemes for getting the latest tools and scale up.
Tata Strive: Bridgestone has partnered with Tata Strive, Pune, a skill development initiative by Tata Trusts, for vocational skill enhancement programmes for underprivileged women. In the first phase of this programme, 35 women were covered. They were trained and placed as Retail Sales Associates in the retail sector. In the next phase, 139 women enrolled for other trades such as General Duty Assistants (GDA) serving in hospital sector, Auto Sales Consultants in automobile sectors and Business Development Executives in Banking, Financial Services & Insurance sectors. Till date, 174 women have been a part of this extensive training programme.
Soft skill sessions are also part of the training
programmes. All courses open up new sources of income for these women. Suvarna
Borkar is a living example of the change. The 39-year-old was earlier working as a
housemaid, drawing about Rs 13,000 per month. However, after completing the
three-month GDA programme, she draws about
Rs 40,000 from Dhirubhai Ambani Hospital and is well positioned to run her family.
Besides, technical training, Tata Strive takes care of on-the-job internship and offers placement assistance. Pradeep Mahadeo Lingwat, Regional Head, Tata Strive Skill Development Centre, Pune, explains, “The four-week on-the-job training in GDA in the healthcare sector trains students to provide basic nursing care. They can work as nursing aides in hospitals, nursing homes and also offer home care”
Covid-relief measures: The Covid-19 pandemic was not a battle to be fought alone. The pandemic hit daily wage earners, migrant workers and truckers who were all left stranded in various parts of the country.
Bridgestone stepped in immediately and supplied over 10,000 full PPE kits to several Covid management hospitals, mortuaries, municipality staff and rural health centres. It provided a range of other PPEs for frontline workers and contributed Rs 55 lakh to the Pune Platform Covid response team to set up ventilators and organising blood donation camps.
The company also supported testing of police personnel. It helped to supply 1,65,000 meals and food grains for 20,000 migrant families. Bridgestone India also established an Oxygen Generator plant at Maurya Hospital, Pune.
“During the first wave, when Coronavirus was spreading rapidly, pressure was mounting for N95 masks, PPE kits, gloves, ventilators, oxygen beds. We approached Rotary Club of Nigdi, Pune and they immediately rushed supplies,’’ says Dr Rajesh Karyakarte, Vice-Dean and Head, Department of Microbiology, BJ Government Medical College and Sassoon Hospital, Pune.
In turn, Rotary Club partnered with Bridgestone for these essentials. “Given the challenges of the lockdown, with help by Bridgestone, we procured around 2,800 PPE kits from DuPont and gave them to Sassoon Hospital, Pune. We also gave sanitisers, ration kits, vegetables, masala powder and other cooking essentials to over 2,000 truck drivers which sufficed for about 15 days,’’ says Ranu R Singhania, Director, CSR (2019-20), Rotary Club of Nigdi, Pune.
For frontline workers, Bridgestone conducted awareness sessions on safety norms, social distancing, hand-wash and provided over 35,000 masks. Awareness videos and posters about Covid-19 were created and disseminated to over 10,000 truckers and tyre fitters. The company also sanitised trucks and public spaces to ensure safety.
Infrastructure: Besides Covid relief, Bridgestone has addressed infrastructure needs of the 110-year-old Civil Hospital in the tribal region of Dhar. Bridgestone upgraded the maternity ward of the biggest tribal hospital in that area. It provided all equipment such as beds, mattresses, air conditioners, oxygen cylinder plug points and monitors.
There has been immense relief after the upgrades. Dr M.L. Malviya, Civil Surgeon, District Hospital, Dhar says, “We are the largest of the three Nutrition Rehabilitation Centres (NRC) in this region. Paediatrics is a component of NRC that addresses infantile growth and malnutrition for which the wards must be clean because infants are susceptible to infection. The new building constructed by Bridgestone has created a healthy environment.”
Dr Sanjay Joshi, District TB Officer, adds, “The new building helped us prevent a major mishap. The false ceiling in the old building collapsed last year due to heavy rains. We immediately shifted 45 infants, ranging from 0-10 days, within 3-4 hours to the new ward. Bridgestone also provided us oxymeter, pulse machine, PPE kits during the pandemic.”
The benefits have gone to the right people with the upgraded facilities. Only 24 years of age, Kiran is mother of three children, two girls and a boy. “Divyansh was born weak and is a mere 10-months-old. He has been in the hospital for a few days and is steadily improving,” she says.
The journey to sustainable development is long, but the wheels of change are constantly moving, with support, mentoring and monitoring.
People and planet, how does Bridgestone create a balance between the two
when deciding upon CSR initiatives?
As far as Bridgestone is concerned, a common factor that binds both people and
planet is sustainability. For us, any community outreach has to be sustainable.
Serving people at the cost of sustainability is a self-defeating initiative. For us,
not only should our projects meet these criteria but our partners in CSR projects
should also have a similar approach to people and ultimately the planet.
Our founder Shojiro Ishibashi believed that a business that contributes to society
would do well by doing good. Serving society with superior quality is our heritage
and our mission and that extends to giving a superior way of life to the communities
we serve irrespective of the distance from our manufacturing plants.
We employ innovation and technology to improve the way people move, live, work and
play.
Do you feel a behavioural shift is what determines the outcome of the
project? Besides the core team, how do the rest of the people in the company
contribute to the CSR initiatives?
One of the major behavioural and attitude shifts in identifying CSR projects could
be to see beyond the immediate impact of these projects. By that I mean, are we
undertaking projects only to improve the quality of life of the communities that we
reach out to, or are we undertaking projects to leave a better planet for future
generations. We focus on being inclusive and have initiatives that are centred on
empowering sections of the society to be more independent, mainstreaming and
empowering women to thrive in seemingly unconventional fields, and seeing some of
these results and impact has been inspiring. Bridgestone India is a signatory of the
Women’s Empowerment Principles (WEPs) to promote gender equality and women’s
empowerment in the workplace and we have exemplified it through many initiatives.
Bridgestone has an inherent culture of serving society with superior products and
this goes beyond just products. We are all inspired and driven by the company’s
global vision. Employees actively participate in volunteering programmes for
initiatives and programmes aligned to these goals.
How would you like the initiatives to evolve in a world combating climate
change and Covid-19?
Initiatives have to take sustainability into account. The CSR projects will have to
focus on encouraging communities to work towards reforestation and water
conservation. Employment-related CSR initiatives should include the circular economy
principle so as to minimize impact on the environment and, thereby, on the planet.
Parag Satpute
Managing Director, Bridgestone India
Ranu Kulshrestha
Head CSR, Bridgestone India
In a post-Covid scenario, how do you view the benefits of CSR initiatives in
place?
Covid-19 has been a strong learning in terms of preparedness, agility and empathy.
Finding the right partner and resources when movement was restricted was the most
challenging task during the first three days of the lockdown in March 2020.
Despite that, we strengthened our healthcare initiative, Aarogyam. Under this project,
we provide doorstep health check-ups to tribal and far-flung areas. We are catering to a
population of 50,000 in 41 villages. We introduced virtual volunteering options to our
employees such as virtual training sessions to fill the gaps.
What visible impact have you seen in the projects till now?
Mainstreaming women in the ‘not-so’ conventional work spaces is one of the most
satisfying experiences. The ability to steer a wheel has given them an ability to steer
their lives. Their income levels have gone up, they are better decision makers and can
now assert themselves. An impact survey showed us that the income levels of HMV drivers
have also doubled and they say that there were fewer accidents. We are going to upscale
the programme to reach out to more people.
What is the motivation behind these projects and what are the future
plans?
Our CSR activities are focused on enabling people to access mobility, improve the
quality of life of our communities and stakeholder groups. We also ensure that diversity
and inclusion remain a crosscutting theme in whatever we do. We have just started some
initiatives towards improving the lives of rubber farmers, a pilot project for promotion
of biodiversity by setting up butterfly gardens with interpretation centres, so that the
importance of biodiversity conservation and human responsibility can be demonstrated.
Bridgestone is supporting rubber farmers in the flood affected areas in Kerala, helping
them restore their livelihood.
2.. Women are also encouraged to opt for HMV driving training, giving them new skills and better livelihoods. The women who now sit confidently behind the steering wheel are all smiles
3.. Till date, 174 women have been a part of the extensive skill development training programme at Tata Strive, Pune.Soft skill sessions are also part of the training
4.. Bridgestone upgraded the maternity ward of the biggest tribal hospital in Dhar. It provided beds, mattresses, air conditioners, oxygen cylinder plug points and monitors